Terms & Conditions

1. Introduction

1.1 About Rummy Game

Indian rummy has become one of the most common card games played in India currently. More than millions of players enjoy the game on the web and mobile platforms. 13 cards rummy along with its deviation, the 21 cards one are considered as skill-based games than luck based one. The only element of luck involved in this game may be the cards that are dealt with a player. Once the cards are dealt, the player needs to play with his strategy and skill to gain a win.

1.2 What is the Objective of this Terms of Service?

This App respects your privacy and assures you that any information provided by you to this App is protected and shall be dealt with according to this Privacy Policy and the applicable laws. To avail yourself of the services offered on our game (hereinafter referred to as the "App"), you may have to provide certain information to us. This Policy delineates the procedure followed by this App to gather, use, store, disclose and manage users' personal data. This App collects personal data only for the purpose of verifying user accounts, maintaining the accounts of users, completing transactions initiated by users and for analyzing user behavior and requirements. Along with providing users with the most enjoyable online rummy gaming experience, we also build a relationship of trust with our users. Our commitment to protecting user data is based on the principles of transparency, fairness, accuracy, data minimization, integrity and confidentiality.

2. What is Included in Personal Data?

Users' personal data includes the following types of personal data or information:

  • Sensitive Personal Data: Account password, Financial information such as Bank Account, Credit Card, Debit Card or other payment instrument details.
  • Other Personal Information: Name, Date of birth, Telephone number, Postal/Contact address, PAN (as applicable), The IP address of your computer, browser type and language, The date and the time of your accessing the site, The address of the App that you may have used to link to our App, Your photograph for the purpose of testimonials and other promotions, Any other information that is defined as “sensitive personal data or information” in law.

3. Users' Consent

3.1 Consent to the Use of Sensitive Personal Data

All users of this App consent to the use of their Sensitive Personal Data by this App for the purposes stated in this policy. We restrict access to personal user information to our employees, contractors and agents and only allow access to those who need to know such information in order to process it on our behalf.

Users are entitled to withdraw consent to the use of their Sensitive Personal Data by emailing a specific request to our game...

3.2 Consent to Email Communication

When you register your email address with this App, you agree to receive email communication from this App...

3.3 Consent to Telephonic Communication

Any telephonic communication between you and our Customer Support staff may be recorded for the purposes of employee training...

4. Data Security

We take appropriate security measures to protect user data from unauthorized access and its unauthorized alteration, disclosure or destruction...

5. Privacy Measures for Minors

Our App and contests are meant only for persons aged 18 or above...

6. Exclusions

This App may share Sensitive Personal Data if sharing of such information is necessary...

7. Limitation of Liability

This App confirms that this Privacy Policy is only a description of its operation regarding user information...

8. Area Restriction

You are prohibited to play cash games on this game if you are not legally competent...

9. Refund Policy

9.1 Conditions for Refund

  • The payment is successful but not received by the player.
  • Due to app technology problems, it cannot provide game services for players for a long time.
  • Due to payment loopholes, players pay repeatedly.

9.2 How to Refund

  • Contact customer service via WhatsApp or email to describe the problem.
  • The customer service staff will reply to you as soon as possible and actively assist in solving the problem.
  • If your problem is not properly resolved, we will initiate a refund for you.
  • Usually, it will be returned to your fund account within 5 working days.

9.3 Scenarios Where You Cannot Get a Refund

  • Recharge has arrived, and you have consumed part of it.
  • Payment time exceeds 3 days.
  • There is clear evidence that you cheated in the game and caused harm to other players, so we limit your trading.

10. Termination by User

You may cease using the Services and terminate your Accounts at any time by writing to us...

11. Cash Balance in Virtual Accounts

11.1 Participation in Cash Games

In order to participate in Cash Games, you are required to maintain a positive Cash Balance in your Accounts.

11.2 Components of Cash Balance

  • a) Chips Account Credits
  • b) Trust Holding
  • c) Account Ownership
  • d) Currency
  • e) Winnings and Bonus
  • f) Collection and Transfer
  • g) Unencumbered Account
  • h) Withdrawal
  • i) Payment Details
  • j) Limits
  • k) Withdrawal Requests
  • l) Interest and Transferability
  • m) Non-Withdrawable Credits
  • n) Utilization of Chips
  • o) Deduction Sequence
  • p) Account Inactivity

11.3 Tax Deduction at Source (TDS)

The Company is obligated to deduct tax at source ("TDS") in case of Cash Games upon winnings of more than Rs. 10,000/- in a single game tournament...